OFF2000: Error Message: "The Feature You Are Trying to Use Is on a Network Resource That Is Unavailable" or "Error 1706"
ID: Q258847

 

The information in this article applies to:
IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When you try to use a feature that is set to Installed on First Use, you may receive the following error message:

The feature you are trying to use is on a network resource that is unavailable.

Click OK to try again, or enter an alternate path to a folder containing the installation package 'data1.msi' in the box below.
However, you cannot type anything in the box at the bottom of the dialog box, and there is no Browse button.

When you click Cancel, an error message similar to the following appears:
Error 1706. No valid source could be found for product Office 2000 product. The Windows installer cannot continue.
NOTE: If you are using Microsoft Windows 2000, you only receive the second of these two error messages.

 


CAUSE

These symptoms can occur if all of the following are true:

 


WORKAROUND

If you are logged on as a user or power user and you want to browse to an Office source location, you must turn on the AllowLockdownBrowse system policy.

In Microsoft Windows 2000

If you are using Windows 2000, follow these steps to turn on this policy:
  1. Log on as a member of the Administrators group.

  2. Click Start, and then click Run.

  3. In the Open box, type MMC and then click OK.

  4. Add the Group Policy snap-in.

  5. Click the plus sign (+) next to Local Computer Policy object to expand the view.

  6. Click the plus sign (+) next to Computer Configuration to expand the view.

  7. Expand Administrative Templates.

  8. Expand Windows Components, and then click Windows Installer, so that the Windows Installer policy settings appear in the right pane.

  9. Double-click the Enable user to browse for source while elevated policy setting.

  10. Click Enabled, and then click to select the Check to force this setting on check box.

  11. Click OK to accept the new policy setting.

  12. Double-click the Enable user to use media source while elevated policy setting.

  13. Click Enabled, and then click to select the Check to force this setting on check box.

  14. Click OK to accept the new policy setting.

  15. Quit Microsoft Management Console and then restart the computer.

NOTE: For more information about how to turn on these policies in Windows 2000, please see online Help in the Microsoft Management Console.

In Microsoft Windows NT 4.0

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT or Windows 2000, you should also update your Emergency Repair Disk (ERD).


If you are using Windows NT 4.0, follow these steps to turn on this policy:
  1. Log on as an administrator.

  2. On the Start menu, click Run.

  3. In the Open box, type Regedit, and then click OK.

  4. Create the following registry key structure if it does not exist:
    HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer


  5. Click to select the Installer key. Point to New on the Edit menu, and then click DWORD Value.

  6. With New Value #1 selected, type AllowLockdownBrowse, and then press ENTER.

  7. Double-click the new AllowLockdownBrowse DWORD value.

  8. Type 1 in the Value data box, and then click OK.

  9. Click to select the Installer key. Point to New on the Edit menu, and then click DWORD Value.

  10. With New Value #1 selected, type AllowLockdownMedia, and then press ENTER.

  11. Double-click the new AllowLockdownMedia DWORD value.

  12. Type 1 in the Value data box, and then click OK.

  13. On the Registry menu, click Exit.

  14. Log off as the administrator, and log back on as a user or power user.

 


MORE INFORMATION

If you turn on the AllowLockdownBrowse policy, the Browse button is displayed in the error message dialog box. However, if you browse to a valid .msi file on your CD, you continue to receive the 1706 error message. In order to browse to the .msi file on your CD, you also must turn on the AllowLockdownMedia policy.

Additional query words: OFF2000 error 1706

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb
Technology : kbWinNTsearch kbHLangKorean kbWinNTWsearch kbHLangJapanese kbHLangChinesePan kbHLangChineseSimp kbwin2kAdvSerSearch kbwin2kDataSerSearch kbWinNTSsearch kbWinNTSEntSearch kbWinNTRK kbWinNTLBS kbWinNTAdvSerSearch kbwin2kSSearch kbwin2kSearch kbwin2kReadAn kbwin2kProSearch kbHLangChineseTrad kbMSPressSearch kbNTTermServSearch kbOSUNIX

 

Last Reviewed: August 26, 2000
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